Refund policy
Returns & Refunds
We want you to get the right parts for your build. If something isn’t right, you can return unused items in their original condition within 7 days of delivery for a refund to your original payment method.
To start a return, call 541-330-5931 or email orders@4customexhaust.com with your order number. Please don’t send items back without contacting us first.
Not returnable: parts that have been cut, welded, modified, painted or installed; custom bends or special-order items; and electrical or sensor parts that have been installed.
Return shipping is paid by the customer unless we sent the wrong item or it arrived damaged. In those cases, contact us within 7 days of delivery with photos and we’ll make it right at no cost to you.
Refunds are issued within 5 business days of receiving and inspecting the return.